Returns policy

Single payment

These terms apply if you have made a single payment for your entire course.

If at any time within 30 days after the start of your course you decide that the course is not suitable for your needs, you can ask for your course fee to be returned to you. For payment made by PayPal or Stripe, your course fee will be returned in full. For payments by bank transfer, bitcoin or money transfer service, returns will be less any bank charges imposed, currency transfer charges or changes in exchange rate, or money transfer fees.

Where there has been a shipment of physical course materials, these materials must be returned to Audio Masterclass, 114 High Street, Tetsworth, Thame, OX9 7AE, United Kingdom. Your returned item must be dispatched within 30 days of receipt and you must pay the return shipping cost. Your course fee and outward shipping cost will be returned when we receive your course materials.

Subscription payments

These terms apply if you have made a subscription payment for monthly, 3-monthly or annual enrollment.

You may change your mind and cancel your subscription within 30 days for a full refund. Subscription renewals will be processed automatically for your convenience. Other than the initial 30-day returns period, subscription payments are not refundable. You may cancel your subscription at any time whereupon no further payments will be taken. If you wish to change your payment schedule, you may cancel your subscription and re-subscribe to a different schedule. We will adjust the date of your enrollment so that you receive all of the subscription time you have paid for.

Video courses

Audio Masterclass is partnered with Nonlinear Educating Inc. for the provision of these courses. All sales are final.

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